Ex-Works Factory rate Unless agreed otherwise

BANK TRANSFER TT or NEFT Transfer of Payment CREDIT CARDS We accept all major credit/debit cards from local banks. CHECKS We accepts checks but the same is subject to clearance before delivery

Our Delivery period ranges a average from 35-60 days. In some cases the same can also increase depending on the nature of work involved and the quantity or design of items. Each Product has a different Delivery period and estimated Lead Time will be mentioned in every Quotation provided The Lead Time mentioned does not cover the Transit or Delivery time.

Our prices are exclusive of all taxes and charges as applicable FOB charges; Freight & Logistics charges, Unloading/Shifting/Assembly/Installation at site; Local Delivery or any other levies to be borne on actual basis by the client

An order once placed cannot be exchanged or cancelled. Advances will be non-refundable.

Repair or Replacement are easy with Indoors. In the unlikely event that your ordered product(s) is damaged in transit or during installation, exhibits manufacturing defects or you’ve received the wrong order, we would be happy to initiate a you corrective measures or replacement at the earliest possible. Due to the nature of our product which are made to order we are unable to accept returns under any other condition. How to request a repair or replacement? Once all the conditions listed above are met, please reach out to your project manager for initiating a return. Or reach out to us at inquiry@intfur.com within 7 days of receipt. What is the 72-hour inspection policy? Expect no delays. Once you notify IFI for a return request, we will make sure that a executive visits your site to inspect the product. If applicable, your return will be initiated in just 72 hours. When will I receive a replacement? When a return is accepted, the timeline for the replacement to reach you may vary from product to product. Our team will keep you informed at all times and we will make all efforts to make your new product reach you very soon.

The offer will be under force majeure clause – In event of circumstances beyond our control like natural calamity, strike, lockout, unrest or similar situation, we will not be held responsible or liable for any delay/non-performance.

2 year warranty against any manufacturing defects. Warranty Does not cover warpage due to excessive moisture conditions, swelling due to excessive exposure to water No warranty against fabrics / Upholstery. 3 years functional warranty against hardware. For the first 3 years we cover against all labour and parts. Any service beyond 3 years will be charged for labour and parts as applicable. No warranty against rusting of hardware unless SS304 grade hardware is used.

2 Years from date of delivery against manufacturing defects Light Source not included unless built-in LED mentioned 240V connection

Pro Series: 3-5 Years based on the Invoice as finalised CREE/Bridgelux/Nichia/OSRAM/Epistar Chips CRI >70 Lite Series 1-2 Years based on the Invoice as finalised OSRAM/Epistar Chips CRI >70

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Warranty only applies for products being used under normal conditions for its intended use. Warranty does not apply to the product that has been shifted to another location without proper care. Primarily applies to cabinet, storage unit and modular furniture. Warranty does not apply to warpage / bending of shutters / shelves or panels due to excessive weight applied on items, high variation of moisture or any use of the product beyond its intended use or weight capacity. Warranty does not apply to products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. Damage from direct exposure to sunlight and/or heat sources, water and similar conditions are not covered under this warranty. Warranty does not cover glass or fabric. Variations of color, or texture, in products made of natural materials, is not covered under warranty. Cabinets are resistant against white ants / termite. Proper treatment of floor / wall has to be made for resistance against termite by the client. There could be a fungus formation in the cabinets if the wall is damp, seepage because of lack of curing or leakage. Our request is to take precautions of the same before the installation. IFI will not be responsible if the fungus formation happens later. In case of equipment such as water filter / geyser which are fitted into our cabinets on client’s request, IFI does not take any responsibility of any damages caused to the cabinets due to leakage / dampness from the equipment. Warranty does not cover against exposure to excessive water conditions. Any product exposed to water for more than 1 hour will be considered void of warranty. Any product exposed to continuous dripping water leakage will be considered void of warranty. There will be a charge for services on products that have exceeded the warranty period. We reserve the right to decline service where the product is obsolete, no longer deemed serviceable or replaceable for any reason. The warranty becomes void in case the product has been serviced by anyone apart from an official IFI representative. No claim shall be entertained for misuse of product or use beyond its intended use. Any warranty claim will be subject to assessment made by IFI and will be final and binding within reason. Warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.

Goods Once Sold will not be taken back or replaced. Installation chargeable Unloading and Shifting to site not in the scope of One Decor Studio

All duties & taxes applicable at the destination port have to be borne by the consignee. The total quantity of m2 may change after confirmation of final sizes.Actual m2 produced will be charged and adjusted in balance invoice Since this is a hand-made product, there can be minor variations in size, color etc. This quotation is open for revision of the project specifications change. The above quotation is for supply only. Installation & EP Foam Underlay to be done/procured locally if required

* The above mentioned rates are excluding GST & Freight * Breakage of 2% need to be bare by client.* Payment Terms 100% in Advance * Delivery can be with in period of max 15 - 25 days fom the date of receipt of PO. * Unloading will be done by party